Frequently Asked Questions

Here are some FAQ’s, but if you can’t find your answer here, use the form on this page to send us an email and we’ll get back to you.

What are your delivery charges?

Delivery to the U.K. is £3.50. Worldwide delivery is £10. All countries are sent via Royal Mail using a tracked service. We have no control over customs charges. Customers are liable for any customs and import charges into their country.

Which payment methods are accepted in the Online Shop?

Payment is hosted via Paypal. If you don’t have a Paypal account or want to pay with a debit or credit card, simple select “Checkout as guest” when Paypal asks you to log in.

How long will delivery take?

Typically orders are posted next working day by Royal Mail 1st class, so you should receive 1-2 days after dispatch.

Do I receive an invoice for my order?

Yes, we will email an invoice to you with you order confirmation email.

Can I return my order?

Of course! We want you to be completely happy with your Yoshira gear, but if you’re not, send us an email and we’ll get it sorted for you.
Please also see our returns policy.

Can you sponsor me?

We’re always looking for brand ambassadors to represent Yoshira on the trails and at races. If you think you have what it takes to provide a good image for us and to help us grow then send us an email with your social media profiles and we’ll take a look at how we can work together. Please also check out our sponsorship page.

Send us an email